What to do if rotary encoder is damaged during shipping?
2020-09-05
The damaged rotary encoder will be returned and quality ones will be re-supplied. We will find out the reasons for the damage. We have signed contracts with the forwarders, to guarantee the rights during the service.
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Shanghai Hengxiang Optical Electronics Co,ltd. is a leader in terms of providing high quality products and services. As one of Hengxiang's multiple product series, absolute encoder series enjoy a relatively high recognition in the market. Its quality and performance is widely recognized in various exhibitions. With tremendous economic benefits, the product is worthy of promotion.
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For years, we have been taking a visionary approach to supporting environmental progress. We’ve integrated environmental and social criteria into our innovation process so that every new product or we launch contributes to sustainability.

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Hello, this is Liz. If I am not online, please email me at heng@shhxgd.cn, or add my Whatsapp/ Wechat : +86 186-1688-3327, we will reply you as soon as possible~~