The damaged rotary encoder will be returned and quality ones will be re-supplied. We will find out the reasons for the damage. We have signed contracts with the forwarders, to guarantee the rights during the service.

Shanghai Hengxiang Optical Electronics Co,ltd. is a leader in terms of providing high quality products and services. As one of Hengxiang's multiple product series, absolute encoder series enjoy a relatively high recognition in the market. Its quality and performance is widely recognized in various exhibitions. With tremendous economic benefits, the product is worthy of promotion.

For years, we have been taking a visionary approach to supporting environmental progress. We’ve integrated environmental and social criteria into our innovation process so that every new product or we launch contributes to sustainability.