What should I do once I receive absolute encoder imperfections?
2020-08-28
Once you receive our absolute encoder with any defect, send the pictures of defect details to us, our team will get back to you as soon as possible. According to the defects of varying degrees and your requirements, we will take different measures to address it but ensure the same satisfaction. For example, you can return the defective products to us, and we will arrange another shipment. We can refund the cost of all defective products. Contact us, and we ensure all your problems will be satisfactorily solved without causing any headache.
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HENGXIANG excels in incorporating the design, fabrication, sales and support of silicon substrate. Shanghai Hengxiang Optical Electronics Co,ltd. focuses on providing a variety of optical lenses for customers. Advanced technology and latest machines & equipment are used to manufacture HENGXIANG optical filters in accordance with the international production standards. This product is waterproof. It comes with waterproof coating and water-repellent coating that keep moisture from seeping through.
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Our company values are "passion, responsibility, innovation, determination, and excellence." By living up to these values, and bringing them into our day-to-day work, we achieve our ultimate aim of satisfying our customers.

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Hello, this is Liz. If I am not online, please email me at heng@shhxgd.cn, or add my Whatsapp/ Wechat : +86 186-1688-3327, we will reply you as soon as possible~~