A high repurchase rate reflects the ability of the company to retain customers. Shanghai Hengxiang Optical Electronics Co,ltd. is proud to say that almost half of our customers have maintained long-term relationships with us for years. We have a deep belief that a high repurchasing rate is related not only to our products or services but also to the way we serve our existing customers. So, on the one hand, we consistently ensure product quality. Our high-quality products drive customers' loyalty, therefore contributing to the increasing repurchase rate. On the other hand, we conduct an in-depth analysis of customers' needs. This also adds their preferences and favors to our Hengxiang rotary encoder.
With the positioning of high-end silicon lens brand, HENGXIANG win wide reputation in the world. As one of Hengxiang's multiple product series, infrared lens series enjoy a relatively high recognition in the market. HENGXIANG n type silicon wafer is an outcome of four applicable expertise. Specific knowledge in geology, chemical analysis, and high purity process are used to convert raw materials into high purity and high-value final product. With the comprehensive process visualization across all production stages, the product is guaranteed to be zero-defect.
Our sustainability work is a long-term commit?ment. We strive to achieve higher levels of economic productivity through diversification, technological upgrading, and innovation.