How about rotary encoder after-sales service?

Shanghai Hengxiang Optical Electronics Co,ltd. realizes the importance of quality of both products and service. After customers buy our products, we provide after-sales service including online installation guidance, technical support, and basic answers to questions raised by customers. On a regular basis, we collect customers' feedback from the comments on our Facebook, Twitter, and other social media, or give a call back to customers to know their feel and experience about us. Based on one of the comments, "This company is a professional and trustworthy manufacturer of rotary encoder. It has left me a deep impression with its professional service and quality-guaranteed products."

Hengxiang is specialized in the manufacture and supply of various elevator encoder products. As one of Hengxiang's multiple product series, incremental encoder series enjoy a relatively high recognition in the market. HENGXIANG germanium infrared lenses is an exclusively designed thermal solution for particular applications. By enlarging its heat radiating area or optimizing the materials in the circulation parts is often conducted to check its heat dissipation performance. We have added as much clever solutions and functions as possible into this product.

We will pro-actively corporate with our suppliers complying with ethical practices and help our customers find sustainable solutions to critical issues.